Privacy Policy

Effective Date: 10 March 2025

1. Introduction

Welcome to Sam and Ross Art Gallery (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018.

By using www.samandross.com, you agree to the practices described in this policy.

2. Data We Collect

We may collect and process the following personal data:

A. Information You Provide:

• Name, email, phone number, and address (for orders and communications).
• Payment details (securely processed by third-party payment providers).
• Any other information submitted via contact forms or customer inquiries.

B. Automatically Collected Data:

• IP address, browser type, and device details.
• Website usage analytics through cookies and tracking technologies.

3. How We Use Your Data

We use your data for the following purposes:

• To process and fulfill orders.
• To provide customer support and respond to inquiries.
• To send marketing communications (only with your consent).
• To improve our website functionality and security.
• To comply with legal and regulatory requirements.

4. Lawful Basis for Processing Data

We process your personal data based on:

• Contractual necessity (e.g., processing purchases).
• Legitimate interests (e.g., improving our website).
• Legal obligations (e.g., tax and accounting laws).
• Consent (for marketing communications, which you can opt out of anytime).

5. Sharing Your Data

We do not sell your data. We may share your data with:

• Service providers (e.g., payment processors, couriers).
• Legal authorities, if required by law.

6. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

7. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (subject to legal obligations).
• Restrict processing of your data.
• Object to data processing.
• Withdraw consent for marketing communications.

To exercise your rights, contact us at [Your Email].

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this policy periodically. The latest version will be available on our website.

10. Contact Us

If you have questions about this policy, please contact us:

Sam and Ross Art Gallery
Email: info@samandross.com
Website: www.samandross.com